Return Policy

Our Commitment

At glexironshul, we are committed to your complete satisfaction with our curtain hanging and textile decor services. We stand behind the quality of our work and materials.

Service Satisfaction Guarantee

We guarantee the quality of our curtain installation and textile decor services. If you are not satisfied with our work, please contact us within 7 days of service completion, and we will address your concerns promptly.

Installation Issues

If you experience any issues with the installation of your curtains or hardware, we will:

• Return to assess the issue at no additional charge
• Make necessary adjustments or corrections
• Ensure the installation meets our quality standards

Please report any installation concerns within 14 days of service completion.

Material Defects

If you discover defects in materials provided by us, including fabrics or hardware, we will:

• Inspect the materials to verify the defect
• Replace defective materials at no cost to you
• Reinstall replacement materials as needed

Material defects must be reported within 30 days of installation.

Custom Orders

Due to the personalized nature of our curtain hanging and textile decor services:

• Custom fabric orders cannot be returned once cut or installed
• Special-order hardware may be subject to manufacturer return policies
• Design consultations and measurements are non-refundable

Cancellation Policy

If you need to cancel your service:

• Cancellations made more than 48 hours before scheduled service: Full refund of deposit
• Cancellations made 24-48 hours before service: 50% refund of deposit
• Cancellations made less than 24 hours before service: No refund

Refund Process

Approved refunds will be processed within 10 business days and returned to your original payment method. Please allow additional time for your financial institution to process the refund.

Exclusions

This return policy does not cover:

• Damage caused by improper use or care after installation
• Normal wear and tear of fabrics and materials
• Changes in personal preference after service completion
• Issues arising from customer-supplied materials

How to Request a Return or Adjustment

To request a return, refund, or service adjustment, please contact us:

Glexironshul
4148 N Tattenham Way
Boise, ID 83713, United States
Phone: +12086021934
Email: notifyuse@glexironshul.world

Please provide your service details, order number, and a description of the issue. We will respond within 2 business days.

Questions

If you have questions about our return policy or need clarification on any aspect of our service guarantee, please don't hesitate to contact us. We're here to ensure your complete satisfaction.